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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Barry Peppers

Barry Peppers

October 1, 2026

5  out of  5
rating by Barry Peppers
"Rebecca is a wonderful person who will help in anything you need!! Very knowledgeable, personable, and honest. She is excellent at what she does at State Farm!"
We responded:
"Thank you for the wonderful review! We’re so glad ReBecca provided you with knowledgeable and friendly service. We truly appreciate your kind words and your trust in our State Farm team!"
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Stephanie Smith

October 1, 2026

5  out of  5
rating by Stephanie Smith
"Give ReBecca a call for all your insurance needs! She’s always helpful and so knowledgeable, making each insurance need quick and easy. Highly recommended!"
We responded:
"Thanks so much for the fantastic review! We’re so happy to hear ReBecca was helpful and knowledgeable, and made everything quick and easy for you. We truly appreciate your recommendation—please don’t hesitate to reach out anytime you need assistance!"
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brandi bradshaw

September 30, 2026

5  out of  5
rating by brandi bradshaw
"I needed help with a new policy. Erlin was Amazing! She was very knowledge and took the time to not only get what I asked for policy wise, but she explained and answered any questions I had along the way. She even followed up with me a few weeks later!!! 10/10 easily!!!!"
We responded:
"Thank you so much for your kind review! We’re thrilled to hear that Erlin was amazing and that she took the time to explain the new policy and answer all your questions. We also love hearing about her follow-up—your satisfaction means everything to us. ⭐️ 10/10 is greatly appreciated!"
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Leslie Allen

September 21, 2026

4  out of  5
rating by Leslie Allen
"Thank you Erlin, for helping me understand the insurance plan. You made it simple and easy to get setup. I just wish is was setup to where there is not to payment inquiries."
We responded:
"Leslie, thank you for your thoughtful review! We’re so glad you had a positive experience with our team—it means a lot to us. "
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Jacey Jones

September 21, 2026

5  out of  5
rating by Jacey Jones
"Faith did an awesome job, helping me navigate moving to Florida and getting my insurance transferred. She really went above and beyond!"
We responded:
"Jacey, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Donna Dawson

September 10, 2026

1  out of  5
rating by Donna Dawson
"Booooo! Sorry Mr Cathcart. Disgusted at my treatment AGAIN and the provocative nature of your employees! Needed help not a rush, harsh, repeat nonsense. You obviously DO NOT value my LONG TERM LOYAL BUSINESS! BYE!"
We responded:
"Donna, we’re so sorry to hear about your experience. We’d really appreciate the chance to connect and make things better - please feel free to reach out anytime. - Rob Cathcart and Team "
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Connie Sosa

September 9, 2026

5  out of  5
rating by Connie Sosa
"After speaking with Faith and reviewing my current auto insurance policy, I was able to save over $100/month, have better coverage with more benefits and the same limits. Faith was absolutely the best to work with, super helpful, friendly and I so enjoyed speaking with her. She'll be the reason I look into home insurance as well."
We responded:
"Hi Connie, thank you so much for the wonderful review! We’re thrilled to hear that Faith helped you save over $100/month on your Auto insurance while also improving your coverage .Your kind words about her being helpful, friendly, and enjoyable to work with mean a lot to our team. Thanks again for trusting us!"
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Matt Booze

September 1, 2026

5  out of  5
rating by Matt Booze
"Moses was great! Answered all my questions and took care of all my concerns!"
We responded:
"Matt, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Rob Cathcart and Team "
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Belkis garcia

August 25, 2026

5  out of  5
rating by Belkis garcia
"Excelente servicio de parte de Erlin y todos en la oficina . Los recomiendo al 100%."
We responded:
"¡Gracias por su impresionante reseña! Agradecemos sinceramente que haya tomado un tiempo para dejarnos estos excelentes comentarios aquí sobre el equipo de Rob Cathcart, agente de State Farm. "
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Mosey D

July 30, 2026

5  out of  5
rating by Mosey D
"Very knowledgeable staff & welcoming atmosphere."
We responded:
"Mosey, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Julie Brown

July 30, 2026

5  out of  5
rating by Julie Brown
"I put off this switch for so long because I thought it would be a hassle. Rebeca made it very easy. Such a professional organization and I was finished ensuring my car in no time at all."
We responded:
"Thank you so much for the 5-star rating, Julie! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Rob Cathcart "
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Sara Armas

July 30, 2026

1  out of  5
rating by Sara Armas
"Zero help when it came to my crash. They allowed me to be stranded miles from town and were no help with figuring out a rental option that they were willing to cover. Gonna need to be smart and find a insurance company thats better then them"
We responded:
"Sara, we’re very sorry to hear about your experience. We’d really appreciate the chance to connect and see how we can make things right - please feel free to reach out to us anytime here in Live Oak. - Rob Cathcart and Team "
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Jamilah Smith

July 21, 2026

5  out of  5
rating by Jamilah Smith
"Wonderful agency that is honest and genuine in helping find a policy that best fits you!"
We responded:
"Thank you so much for the kind review! We’re thrilled we could help you find the policy that best fits your needs."
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Dustin Ellison

July 15, 2026

5  out of  5
rating by Dustin Ellison
"Faith Donaldson. She straight forward honest and a all around funny person to talk to."
We responded:
"Thank you so much for the 5 stars, Dustin! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Profile photo of Diogenes Perez

Diogenes Perez

June 30, 2026

5  out of  5
rating by Diogenes Perez
"Erlin me ayudó a conseguir un seguro de auto mucho más económico. Me brindó un servicio excelente y siempre mantuvo una muy buena comunicación conmigo. Cada vez que la llamo, me devuelve la llamada de inmediato y responde todas mis preguntas con mucha paciencia y profesionalismo. La recomiendo al 100%."
We responded:
"¡Muchísimas gracias por la reseña de cinco estrellas, Diogenes! Agradecemos mucho su apoyo y siempre estamos aquí para ayudar con cualquier necesidad de seguro que pueda tener. No dude en comunicarse con nuestro equipo de Rob Cathcart, agente de State Farm, en cualquier momento. "
Profile photo of Jennifer Barry

Jennifer Barry

June 30, 2026

5  out of  5
rating by Jennifer Barry
"We just switched our insurance and Sarah and Erlin were absolutely amazing with helping us. They went above and beyond for us to get us the right coverage. Thank you so much!!"
We responded:
"Jennifer, Thank you for recognizing Sara's effort. We really appreciate your review! Rob"
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Kathy Tyner

June 29, 2026

5  out of  5
rating by Kathy Tyner
"We received excellent service from Erlin. Great rates good service no complaints whatsoever."
We responded:
"We are grateful for your 5-star review, Kathy! Thanks for taking a moment to share your positive rating of State Farm Agent Rob Cathcart’s Team here in Live Oak . "
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Erneis Garcia

June 26, 2026

5  out of  5
rating by Erneis Garcia
"Excellent service; fast, attentive, polite, and proffessional. I was fortunate to deal with Erlin who helped me get situated with all my needs and has been an absolute joy to deal woth as my oersonal agent for some time now. Seriously cant recomend enough."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Rob Cathcart’s Team! We deeply appreciate your kind words here in Live Oak . "
Profile photo of Jorge Roldan Riquelme

Jorge Roldan Riquelme

May 31, 2026

5  out of  5
rating by Jorge Roldan Riquelme
"Excelente servicio. Erlin García fue muy amable, profesional y atenta durante todo el proceso. Me ayudó a encontrar la mejor opción para mis necesidades y respondió todas mis preguntas con paciencia. Lo recomiendo totalmente a cualquier persona que busque un agente de seguros confiable. ¡Gracias por la excelente atención! 😊"
We responded:
"Jorge: ¡Gracias por la estupenda calificación! Estamos comprometidos a proporcionar información honesta sobre los seguros, así como un servicio confiable, y nos alegramos de que haya sido evidente en su experiencia. "
Profile photo of Fatima Rodriguez

Fatima Rodriguez

May 30, 2026

5  out of  5
rating by Fatima Rodriguez
"Erlin me ayudó en conseguir un seguro . Muy excelente servicio. Sencillo y profesional ."
We responded:
"¡Gracias por la increíble reseña, Fatima! En verdad, la meta de nuestro equipo es superar las expectativas en relación con todas las necesidades de seguros. "
Profile photo of Daylene Chauncey

Daylene Chauncey

May 28, 2026

5  out of  5
rating by Daylene Chauncey
"I was a previous customer with State Farm years ago but life changes caused me to switch (at no fault of theirs). Years later, I got a phone call from Erlin, who explained they still had my information on file and she’d been able to present me with a quote. This quote was literally HALF the monthly cost I was paying for the same exact benefits with another insurance company. Of course I jumped on that deal. Erlin was amazing, and I appreciated so much that she went out of her way to contact me to let me know. She is knowledgeable, helpful, and very professional. Highly recommended!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Rob Cathcart’s Team! We deeply appreciate your kind words here in Live Oak . "
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aj beckner

May 28, 2026

5  out of  5
rating by aj beckner
"Erlin was very quick and helped me get my auto insurance squared away properly. Very upfront on pricing."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Rob Cathcart’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Live Oak ."
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Michael Burnham

April 29, 2026

5  out of  5
rating by Michael Burnham
"Love the pink!! Very well knowledgeable with coverages and professionalism. Excellent customer service. Will recommend Erlin, to friends and family. Thank you Erlin, you're the best!!"
We responded:
"Thank you so much for your kind words and recommendation! We're thrilled to hear you appreciated the coverage information and professionalism. Erlin truly values providing excellent customer service, and your feedback means a lot to us. We look forward to assisting you, your friends, and family in the future!

"
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Naela Jimenez

April 21, 2026

5  out of  5
rating by Naela Jimenez
"Ms.Erlin was so polite and professional, she called me when it was convenient for me. She was very informative, got me lower rates than what I had. I am very happy I switched, thank you!"
We responded:
"Hello Naela, Thank you for taking the time to share your experience. We're always happy to help so don't hesitate to contact us if you ever need anything. If you ever need anything please don't hesitate to reach out to our team. Sincerely, Rob"
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Chuck Wheeler

April 21, 2026

5  out of  5
rating by Chuck Wheeler
"Awesome lady ty for ur servies having me back Erlin Garcia...."
We responded:
"Thank you for your positive review and 5-star rating, Chuck! We are pleased to know that you had an enjoyable experience with us here on State Farm Agent Rob Cathcart’s Team. "