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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alex Barber

March 24, 2025

5  out of  5
rating by Alex Barber
"Mrs. Faith was awesome! She was very informative and very easy to talk to. All questions were answered and brought to a level of knowledge that I understood. Thank you!"
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Merilogan Nix

March 20, 2025

5  out of  5
rating by Merilogan Nix
"I had an amazing experience working with Rebecca! She was incredibly friendly, approachable, and made me feel comfortable from the start. She went above and beyond to provide helpful insights and was very informative throughout the entire process. Her professionalism and positive attitude made a huge difference, and I truly appreciate all of her efforts. Highly recommend Rebecca for anyone looking for great service!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Troy Roberts

February 28, 2025

5  out of  5
rating by Troy Roberts
"I had the pleasure of speaking with Josh recently regarding our insurance needs. He was well informed and answered all my questions."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Krystal Cundiff

February 26, 2025

5  out of  5
rating by Krystal Cundiff
"Great business! Kelly Pennington was super helpful with all our questions! Thank you guys for all your help!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kaly Cuffy

February 26, 2025

5  out of  5
rating by Kaly Cuffy
"My experience was great with state farm! And Kelly Pennington was very nice and helpful! 😁"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Theyo W. Elam

February 26, 2025

5  out of  5
rating by Theyo W. Elam
"Faith was great to work with. She answers emails promptly and has great communication throughout. She answered all my questions and worked hard to get our family the best rates."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Janet Bass

February 26, 2025

5  out of  5
rating by Janet Bass
"Josh is always helpful whenever I have any questions! Professional, knowledgeable and responsive! Highly recommend!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Brohdi

February 25, 2025

5  out of  5
rating by Brohdi
"Rebecca was totally easy and very professional to deal with. Would highly recommend! Thanks again"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Merridy Archambault

February 14, 2025

5  out of  5
rating by Merridy Archambault
"Faith is an amazing insurance agent! She took the time to understand my needs and found the perfect coverage for me. Professional, knowledgeable, and always helpful—highly recommend her to anyone looking for reliable insurance support!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Bo Joiner

January 31, 2025

5  out of  5
rating by Bo Joiner
"Josh helped us save on our car insurance and got us better coverage! Thank Josh!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Zachary Pennington

January 31, 2025

5  out of  5
rating by Zachary Pennington
"Our experience was great. After being fed up with our old insurance broker for constantly raising our premium, my wife and I decided to come by and see what other options were available. We were immediately greeted by Kelly. She was super helpful and explained every aspect of our new policy. We were able to streamline multiple policies into one by bundling and even saved money!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Rita Robinson

January 30, 2025

5  out of  5
rating by Rita Robinson
"Rebecca at Rob Cathcarts office is amazing! Not only did she make sure I was taken care of, she also made sure my family was as well ! She is always willing to help with any problem or question I have."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Caitlin Joiner

January 29, 2025

5  out of  5
rating by Caitlin Joiner
"Josh got us better coverage for a better price. He’s knowledgeable, helpful and really takes the time to get you the best deal possible. Thanks, Josh!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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JesusBeattie

January 28, 2025

5  out of  5
rating by JesusBeattie
"Josh helped us review our coverage. Great experience, excellent!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kathern Bebout

January 24, 2025

5  out of  5
rating by Kathern Bebout
"Faith at Rob's agency is a pleasure to work with! Always connects me to the person I need to speak with in the office and is polite and prompt!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Alexis Kupferman

January 22, 2025

5  out of  5
rating by Alexis Kupferman
"Faith was amazing! She made the process of getting auto insurance very easy. She was quick and efficient 10/10"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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snapper man

January 10, 2025

5  out of  5
rating by snapper man
"Staff was very friendly and took the time to explain everything."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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MaLesa Dukes

January 9, 2025

5  out of  5
rating by MaLesa Dukes
"Talking with Cathy was a pleasure. I can’t have my phone at work and so I sent messages via text. Cathy promptly took care of my needs the very next morning. Thanks so much!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Lindy Meeks

January 7, 2025

5  out of  5
rating by Lindy Meeks
"Kelly, Rebecca, and Cathy are AMAZING! Today, I reached out to Cathy regarding my daughter's Steer Clear discount. She was so helpful! She instantly corresponded back to me and did not leave me waiting. Not only was she patient, she answered all my questions. It was an absolute pleasure speaking with Cathy today. Excellent customer service!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Claire Willis

December 31, 2024

5  out of  5
rating by Claire Willis
"Kelly immediately put me at ease and walked me through a process that seems overwhelming when you have no idea what you’re looking at. She explained my options and made sure I got exactly what I needed."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jake Wooley

December 31, 2024

5  out of  5
rating by Jake Wooley
"I recently had the pleasure of working with Kelly Pennington at my local State Farm branch, and I cannot say enough about how outstanding the experience was! From the moment I walked in, she greeted me with a warm and genuine smile that immediately put me at ease. Kelly was incredibly knowledgeable and went above and beyond to ensure I fully understood all of my policy options. They patiently answered all of my questions, explained complex insurance terms in simple language, and provided clear examples to help me make an informed decision. What stood out most was her genuine commitment to finding the best solution for my needs. Rather than rushing through the process, Kelly took the time to carefully review my current coverage and identify ways I could save money without compromising on protection. I left feeling confident that I had the right coverage for my family and peace of mind knowing I was in good hands. The level of care, professionalism, and attention to detail Kelly demonstrated was second to none. It’s rare to come across someone who truly cares about their clients, and I’m so grateful to have had such a positive experience. I highly recommend this State Farm branch—and especially Kelly—to anyone looking for exceptional service and expert advice. Thank you for making what could have been a stressful process so smooth and enjoyable! State Farm is lucky to have you on their team!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Billy Santerfeit

December 23, 2024

5  out of  5
rating by Billy Santerfeit
"Buying my first car soon and i called to get some quotes, i talked to a lady named Cathy and she was very personable and very helpful, and helped me find exactly what i was looking for. Will highly recommend state farm to friends and family!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jordan Clements

December 20, 2024

5  out of  5
rating by Jordan Clements
"Faith helped me get my auto insurance set up and was so helpful and sweet!! She helped me get a better rate and was very easy to get in contact with!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Eric Williams

December 16, 2024

5  out of  5
rating by Eric Williams
"We LOVE Rebecca at Rob Cathcarts office. She is always so informative about any changes to our account and always offering ways to help save us some money. We have been a customer for 10 years and have never had any issues. Thank you so much for all your hard work to make sure our family is covered."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Lindsey Burk

November 27, 2024

5  out of  5
rating by Lindsey Burk
"Kelly is awesome! If you need anything, she is your girl!"
We responded:
"We appreciate your positive review of Kelly's service! "