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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Claire Willis

December 31, 2024

5  out of  5
rating by Claire Willis
"Kelly immediately put me at ease and walked me through a process that seems overwhelming when you have no idea what you’re looking at. She explained my options and made sure I got exactly what I needed."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jake Wooley

December 31, 2024

5  out of  5
rating by Jake Wooley
"I recently had the pleasure of working with Kelly Pennington at my local State Farm branch, and I cannot say enough about how outstanding the experience was! From the moment I walked in, she greeted me with a warm and genuine smile that immediately put me at ease. Kelly was incredibly knowledgeable and went above and beyond to ensure I fully understood all of my policy options. They patiently answered all of my questions, explained complex insurance terms in simple language, and provided clear examples to help me make an informed decision. What stood out most was her genuine commitment to finding the best solution for my needs. Rather than rushing through the process, Kelly took the time to carefully review my current coverage and identify ways I could save money without compromising on protection. I left feeling confident that I had the right coverage for my family and peace of mind knowing I was in good hands. The level of care, professionalism, and attention to detail Kelly demonstrated was second to none. It’s rare to come across someone who truly cares about their clients, and I’m so grateful to have had such a positive experience. I highly recommend this State Farm branch—and especially Kelly—to anyone looking for exceptional service and expert advice. Thank you for making what could have been a stressful process so smooth and enjoyable! State Farm is lucky to have you on their team!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Billy Santerfeit

December 23, 2024

5  out of  5
rating by Billy Santerfeit
"Buying my first car soon and i called to get some quotes, i talked to a lady named Cathy and she was very personable and very helpful, and helped me find exactly what i was looking for. Will highly recommend state farm to friends and family!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jordan Clements

December 20, 2024

5  out of  5
rating by Jordan Clements
"Faith helped me get my auto insurance set up and was so helpful and sweet!! She helped me get a better rate and was very easy to get in contact with!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Eric Williams

December 16, 2024

5  out of  5
rating by Eric Williams
"We LOVE Rebecca at Rob Cathcarts office. She is always so informative about any changes to our account and always offering ways to help save us some money. We have been a customer for 10 years and have never had any issues. Thank you so much for all your hard work to make sure our family is covered."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Lindsey Burk

November 27, 2024

5  out of  5
rating by Lindsey Burk
"Kelly is awesome! If you need anything, she is your girl!"
We responded:
"We appreciate your positive review of Kelly's service! "
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Cathy Gordon

November 27, 2024

5  out of  5
rating by Cathy Gordon
"Shout out to the ladies (Rebecca, Faith, and Kelly) who work in this office! They are pleasant, professional, and knowledgable about all aspects of insurance. I highly recommend a conversation with them soon. You will definitely feel better about protecting your vehicle, home, motorcycle, health, life, etc. Make it a point to call Rob Cathcart - State Farm in Live Oak today!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Amanda Ridgell

November 25, 2024

5  out of  5
rating by Amanda Ridgell
"State Farm is fantastic, and Kelly makes it even better! She’s incredibly helpful, easy to talk to, and always ensures everything is clear and simple. Highly recommend!"
We responded:
"Thanks so much, Amanda! We appreciate your feedback and happy to hear Kelly was able to meet your needs. "
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Dillon O'Brien

November 22, 2024

5  out of  5
rating by Dillon O'Brien
"Just wanna take a moment to thank Faith for all of her hard work and dedication to making sure I get the best rates and best coverage. I could possibly get she has gone above and beyond the call of duty to make sure I am satisfied."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Jalan Cherry

Jalan Cherry

November 21, 2024

5  out of  5
rating by Jalan Cherry
"Rebecca was great to work with on getting me quotes to try and save me money on my insurance. Very friendly and good customer service."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Heather Thornton

November 4, 2024

5  out of  5
rating by Heather Thornton
"Faith is very friendly and answered all my questions and got me the policy I needed thanks Faith"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Victor Perez

November 4, 2024

5  out of  5
rating by Victor Perez
"Excellent service and always helping me save money. Thanks Rebecca"
We responded:
"Thank you for your review! We are happy that ReBecca took good care of you. "
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Dalton Cox

October 29, 2024

5  out of  5
rating by Dalton Cox
"Talking with Faith is always a pleasure! She is very knowledgeable and helps me understand. She answers all my questions and provides me with the best options! Thankful to have someone who is looking out for my best interest!"
We responded:
"Dalton, Thanks for taking the time to leave us a review. We are so happy to hear that Faith has been able to help you. She is a true asset to our agency. Rob"
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Alex Clark

October 1, 2024

5  out of  5
rating by Alex Clark
""If you're on the hunt for someone to take care of you in the insurance world, ReBecca will do it. Go see her today. You won't regret it""
We responded:
"Alex, we really appreciate your review. We are so happy ReBecca has been able to meet your insurance needs. Rob"
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Shawn Smith

September 30, 2024

5  out of  5
rating by Shawn Smith
"Go see ReBecca Miara for all your insurance needs. She knows what she’s talking about and is always happy to assist with any questions or concerns I may have regarding any of my policies."
We responded:
"Shawn thanks for your review!"
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Ana Gabriela Powell

September 20, 2024

5  out of  5
rating by Ana Gabriela Powell
"Ive been with State Farm for a little while now, and really appreciate everything that Kelly does for my family and I! I enjoy that I can call or text Kelly when I need changes with my policy and they are done immediately! Very grateful for this State Farm office!"
We responded:
"Thank you, AnaGabriela, for taking the time to provide a review. We are thankful to have Kelly on our team and for your business. "
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Summer Thomas

September 16, 2024

5  out of  5
rating by Summer Thomas
"Had state farm for years. Never had an issue. Faith is definitely the person to talk to! She makes everything super simple and always answers any questions I have!"
We responded:
"Summer, Thanks for taking the time to complete a review. We really appreciate your loyalty. Rob"
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Chris Rathbun

September 12, 2024

5  out of  5
rating by Chris Rathbun
"Faith was so helpful and knowledgeable with all my insurance questions. Glad she was in the office today."
We responded:
"Chris we are grateful for your review. We are happy to hear Faith could handle your concerns. Thanks! Rob"
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Cody Gamble

September 12, 2024

5  out of  5
rating by Cody Gamble
"Kelly is the BEST!!! With costs being so high in all areas of life it's a breath of fresh air when you can actually save money!!! Go see Kelly!!!"
We responded:
"Cody we really appreciate your review. We are thrilled to hear Kelly was able to assist you with your coverage. Rob"
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Jesse Donaldson

August 30, 2024

5  out of  5
rating by Jesse Donaldson
"Faith always takes care of my insurance needs and is always willing to help in any way possible! She’s pretty great!"
We responded:
"Thanks for your review!"
Profile photo of Kayla Pennington

Kayla Pennington

August 20, 2024

5  out of  5
rating by Kayla Pennington
"I would consider all things insurance one of the stressful parts of life. What is this multipage of information even saying? The first face I saw when I walked in was Kelly - she greeted me a smile and was perfect at giving me all the pointers and getting me to the people to explain things to me. That lead me to Rebecca who took the time to email me multiple quotes and explain things. Both Kelly and Rebecca did not hesitate to answer my questions and I felt a little from the weight of the stress lifted off and a lot more informed when I left. I cannot recommend Rob Cathcart - State Farm Insurance Agent enough!"
We responded:
"Kayla, Thanks so much for your thoughtful review. We are happy both Kelly and ReBecca were able to help you with your policies. We are fortunate to have both on our team. Rob "
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Madeline Maney

August 20, 2024

5  out of  5
rating by Madeline Maney
"Kelly is amazing! She was so helpful and insightful answering all of our questions and concerns with the process of switching over our policy. She made us feel right at home from the start. I can’t recommend working with her enough. Thank you Kelly!!"
We responded:
"Madeline, we really appreciate your review. Kelly is a real asset to our team, and we are glad she has been helpful. Please let us know how we can assist you in the future! Rob"
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Meghan Linton

August 20, 2024

5  out of  5
rating by Meghan Linton
"I stumbled into Faiths office 2 years ago and beyond thankful that happened. Not only do I have someone I can trust with my insurance polices, I’ve made a lifelong friend. I love everyone at Rob Cathcart at State Farm. I know they always have my best interest in mind."
We responded:
"Meghan, we are humbled by your review. We appreciate your loyalty and glad we have been more than your insurance company. We are blessed to have Faith on our team. She has a servant's heart and truly wants to help. Rob"
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ashley bernard

August 16, 2024

5  out of  5
rating by ashley bernard
"Felicia was the best! She was incredibly helpful & patient w/ all of our questions! From car, boat & also rv coverage, she was very knowledgeable. Felicia took time to explain everything in great detail! Extremely personable, great customer service!"
We responded:
"Ashley, we appreciate your review. Thanks for recognizing Felicia's customer service. Please let us know how we can best assist you in the future. Rob"
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Viktoria Williams

August 16, 2024

5  out of  5
rating by Viktoria Williams
"I recently had the pleasure of working with Felicia Mccrary at the Rob Cathcart State Farm insurance agency in Live Oak. Felicia was incredibly helpful and professional throughout the entire process of getting an insurance quote. She made everything easy to understand and was always available to answer my questions. I highly recommend Felicia and the Rob Cathcart State Farm team for their outstanding customer service and dedication to their clients! :)"
We responded:
"Viktoria, I'm glad to hear that you had a positive experience working with Felicia. It's great to know that she was helpful, professional, and made the insurance quote process easy to understand. Thank you for recommending Felicia and our agency for their outstanding customer service and dedication to their clients! Rob"